This Privacy Policy explains exactly what personal information pk92 collects from Pakistani players, how it is used, who it may be shared with, and what rights you have over your own data.
Six core principles that guide how we handle your personal data at every step.
All personal and payment data stored on pk92 systems is encrypted. Your CNIC details, PKR transaction records, and account credentials are never stored in plain text on our servers.
pk92 does not sell your personal information to advertisers or third-party marketers. Your data is used solely to operate your account, process PKR payments, and keep the platform secure.
JazzCash, Easypaisa, Raast, and bank transfer transactions are handled through secure payment gateways. pk92 does not store full card numbers or mobile wallet PINs on its own systems.
We only collect information that is genuinely necessary to run your pk92 account and process your deposits and withdrawals. We do not collect data we have no practical use for.
If any personal information held on your pk92 account is inaccurate or outdated, you have the right to request a correction at any time by contacting our support team.
Players who wish to close their pk92 account and request deletion of their personal data may do so by contacting support. Requests are processed in accordance with this Privacy Policy.
By creating a pk92 account or using any part of the platform, you confirm that you have read and understood this Privacy Policy. This policy forms part of the pk92 Terms and Conditions.
pk92 is an online entertainment platform providing sports betting, casino, live casino, slot games, and bingo services for adult players in Pakistan. When you use pk92, you share certain personal information with us — information that is essential for running your account, processing your PKR deposits and withdrawals, and keeping the platform secure.
This Privacy Policy sets out what data pk92 collects, why we collect it, how it is stored and protected, who it may be shared with, how long we keep it, and what rights you have as a player. We have written this document in plain language because we believe you deserve a clear explanation — not legal jargon that nobody actually reads through.
If you have questions about anything in this policy, please contact us using the details at the end of this page. We would rather you asked than remained uncertain about how your information is being handled.
The personal data pk92 collects falls into several categories depending on how you interact with the platform:
pk92 collects your personal data through the following channels:
We do not purchase personal data about you from external data brokers or third-party list providers.
pk92 uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Creating and managing your pk92 account | Name, contact details, username, password |
| Age verification (18+ requirement) | Date of birth, CNIC details |
| Processing PKR deposits and withdrawals | Payment method details, transaction history |
| Identity verification before first withdrawal | CNIC, identity documents, selfie |
| Fraud prevention and platform security | IP address, device data, transaction patterns |
| Providing customer support | Account data, support message content |
| Sending account notifications and alerts | Mobile number, email address |
| Responsible gaming monitoring | Gaming activity, session data, limits set |
| Improving platform performance | Anonymised usage and technical data |
pk92 does not use your personal data to make automated decisions that produce significant legal effects without human review. We do not build profiles used to deny you access to the platform on the basis of demographic characteristics.
pk92 does not sell your personal data. We share your information only in the specific circumstances described below, and only to the extent necessary for the relevant purpose:
When you make a deposit or request a withdrawal, your payment details are shared with the relevant payment processor — such as JazzCash, Easypaisa, Raast, or your bank — solely to execute the transaction. These providers operate under their own privacy policies and security standards.
To comply with age and identity verification requirements, pk92 may use third-party KYC (Know Your Customer) service providers to validate the documents you submit. These providers process your data strictly for verification purposes and are bound by confidentiality agreements.
pk92 uses fraud detection tools that may process your IP address, device fingerprint, and transaction patterns to identify suspicious activity. This helps protect all players on the platform from fraudulent behaviour.
If pk92 is required by law or a lawful authority to disclose your personal data — for example, as part of an investigation into financial crime — we will comply with that legal obligation. We will notify you of such disclosure where we are legally permitted to do so.
pk92 never sells your personal data to advertisers, data brokers, or marketing companies. We do not share your gaming history, payment details, or identity documents with any third party for commercial purposes unrelated to operating your account.
pk92 uses cookies and similar tracking technologies on its website and mobile app. Cookies are small data files stored on your device that help the platform remember your session, preferences, and activity.
These are required for the platform to function. They keep you logged in during your session, maintain your account state across pages, and enable secure processing of transactions. You cannot opt out of essential cookies and continue using pk92, as the platform cannot function without them.
pk92 uses analytics tools to understand how players navigate the platform — which pages are visited, where users spend the most time, and where technical issues occur. This data is aggregated and anonymised wherever possible. Analytics cookies help us improve the platform experience for all players.
These cookies remember your settings and preferences — such as your chosen language or display settings — so you do not have to re-enter them on every visit.
You can manage or block non-essential cookies through your browser settings. Note that blocking certain cookies may affect the functionality of some features on the pk92 platform.
pk92 retains your personal data for as long as your account remains active, and for a defined period after account closure, for the following reasons:
Once the applicable retention period has passed, your personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual.
If you request deletion of your personal data, pk92 will action that request subject to any overriding legal or fraud-prevention obligations that require us to retain certain records. We will always explain clearly what can and cannot be deleted at the time of your request.
pk92 takes the security of your personal data seriously and applies a range of technical and organisational measures to protect it:
While pk92 takes all reasonable steps to protect your data, no online platform can guarantee absolute security against all possible threats. If you suspect your account has been compromised, please contact support immediately and change your password without delay.
As a pk92 player, you have the following rights in relation to the personal data we hold about you:
You can request a copy of the personal data pk92 holds about you at any time. We will provide this within a reasonable timeframe following verification of your identity.
If any personal data on your account is inaccurate or out of date, you have the right to request that it be corrected. For certain fields — such as your registered name — correction may require submission of supporting documentation.
You can request that pk92 delete your personal data. We will action this request where there is no overriding legal or operational reason to retain the data. See Section 7 for context on retention obligations.
Where pk92 processes your data on the basis of consent — such as for optional marketing communications — you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
If you do not wish to receive promotional communications from pk92, you can opt out at any time through your account settings or by contacting support. Opting out of marketing does not affect essential account and transaction notifications.
To exercise any of these rights, contact the pk92 support team using the details in Section 12. We may need to verify your identity before processing your request.
pk92 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that an account has been registered by a person under 18, that account will be immediately closed, any balance will be forfeited, and all associated personal data will be deleted in accordance with our data retention policy.
If you believe a minor has registered on pk92, please contact us immediately via the details in Section 12. We take this responsibility seriously and will act on such reports promptly.
pk92 may update this Privacy Policy from time to time to reflect changes in how we operate the platform, the data we collect, or the legal framework applicable to our activities. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date at the top.
For significant changes that materially affect how your data is used, pk92 will make reasonable efforts to notify you directly — for example, through an in-platform notification or an email to your registered address. Continued use of pk92 after a revised Privacy Policy has been published constitutes your acceptance of the updated terms.
We recommend checking this page periodically so you remain informed about how your data is being handled.
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data pk92 holds about you, please reach out to our support team:
Email: support@pk92.onl
Please include your registered username and a clear description of your query or request so we can assist you as efficiently as possible. We aim to respond to all privacy-related enquiries within 5 business days.
For responsible gaming queries — including deposit limits, session controls, or self-exclusion — please visit the dedicated Responsible Gaming page.
Create your free account, deposit in PKR, and explore cricket betting, casino games, slots and more — all on a platform that takes your privacy seriously.